Frequently Asked Questions
Find below some answers to frequently asked questions. If you cannot find an answer to your question please contact reception who will be happy to assist with your query.
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We are a mixed-billing general practice. We bulk bill DVA card holders and patients under the age of 16 years.
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As of 2023, we are no longer administering COVID-19 vaccinations. Please use the ‘Find a COVID-19 Vaccine Clinic’ Tool provided by Health Direct.
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In order to transfer your patient record to a new GP, we require a signed request form from your new general practice. There is a processing fee of $30.00 for us to collate, export and transfer your patient record to a new general practice. Please ask you new general practice to send us a patient record request form.
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Depending on the outcome of the results a follow up appointment may not be necessary. Should the patient wish to discuss the results with the doctor a recall appointment may be scheduled. This consultation may incur a consultation fee.
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If you require regular medical care, you may face higher medical expenses. Medicare Safety Nets can reduce your out-of-pocket costs. When your medical expenses exceed a certain amount within a calendar year, you may qualify for additional Medicare benefits. The Safety Nets are calculated annually from January 1st to December 31st.
If you’re enrolled in Medicare, you’re eligible for Medicare Safety Nets. If you’re part of a family or couple you can combine your costs by registering as a family.
Last Updated: 10 May 2025